Privacy Policy – A2P Messaging

Effective Date: January 1, 2025

Solid Ground Agency ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in connection with our A2P (application-to-person) SMS messaging services and web forms.

Information We Collect

When you submit a form or communicate with us via SMS, we may collect the following:

Full name

Phone number

Email address

Any additional information provided through form submissions or messages

How We Use Your Information

We use the information collected to:

Send service-related updates, reminders, and transactional messages

Respond to inquiries or requests

Deliver promotions and information related to our services

Improve our services and customer experience

Data Sharing

We do not sell, share, or rent your information to third parties for marketing purposes. Your data is only accessible to our internal team and trusted service providers who help us operate securely and efficiently.

Data Security

We implement appropriate technical and organizational safeguards to protect your personal information. Access to data is limited to authorized personnel, and we maintain secure data storage systems.

Opt-Out Policy

You may opt out of receiving SMS messages from us at any time:

Reply "STOP" to unsubscribe from future messages

Reply "HELP" to receive customer support contact information

Standard message and data rates may apply, depending on your mobile carrier.

Consent

By submitting your information through our forms or responding to our SMS messages, you consent to receive automated text communications from Solid Ground Agency for the purposes outlined above.

Contact Information

For any questions about this policy or to request changes or deletion of your data, please contact us:

Solid Ground Agency
Email: [email protected]
Phone: [Insert business phone number]

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